National RefundSolutions

Refund support you can follow

Get your refund back on track.

National Refund Solutions gives you one secure place to submit your refund request, share the details that matter and follow its progress until it's resolved.

  • Free to create an account
  • Track your status online
  • Real people review every request
A refund request form marked as approved

Secure account

Your details stay in your own password-protected account.

Clear status updates

See whether your request is pending, in review or approved.

Personal review

Our team looks at each request individually, not by algorithm.

How it works

Three simple steps to your refund

  1. 1

    Create your account

    Sign up in a minute. You'll get your own account ID straight away.

  2. 2

    Submit your details

    Tell us about your purchase and choose how you'd like your refund handled.

  3. 3

    Track your progress

    Log in any time to see where your request stands and what happens next.

A list of refund requests with pending, in review and approved statuses

Why National Refund Solutions

Every request reviewed by our team

Refunds can be confusing and slow. We keep things simple: you submit your request once, and our team takes it from there. You can always see where it stands.

  • One dashboard for all your requests
  • Status updates from submission to completion
  • A clear record of everything you've sent us
A secure, active customer account protected by a padlock

Your information, protected

A private account that's yours alone

Only you can log in to your account and see your requests. Once our team activates your account, you'll have everything you need in one secure dashboard.

Create my account

Questions

Frequently asked questions

How do I start a refund request?

Create an account, then follow the steps on your dashboard to submit your details once your account is active.

Why does my account say "not activated"?

New accounts are checked by our team before they're activated. You'll see your full dashboard as soon as that's done.

How can I check on my request?

Log in at any time. Each request on your dashboard shows its current status, such as Pending, In review or Approved.

Does it cost anything to sign up?

No. Creating an account is free.

Ready to get started?

Create your account today and submit your refund request when you're ready.

Get started