Refundly

Refunds Made Simple.

Request, manage, and track refunds from one simple platform.

How it works

Hands typing a refund request on a laptop

1 Submit your request

Order number, email and what went wrong.

Store team member reviewing requests at a desk

2 Get it reviewed

The merchant checks it and keeps you updated.

Happy customer checking good news on a phone

3 Receive your refund

Paid back to your original payment method.

Customer checking a phone with a coffee

Refunds without the runaround

Made for every kind of online store

Fashion boutique with clothing racks

Fashion

Electronics and audio store

Electronics

Independent bookstore

Books

Flower shop display

Flowers and gifts

For the businesses behind the orders

Smiling customer

Questions, answered

No. The merchant reviews every request under their refund policy and decides.

Enter your request ID and email on Track a Refund, or use the link in our emails.

After the merchant processes it, banks usually take 3 to 10 business days.

Check your confirmation email, or contact us with your order number and email.

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